The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Return,
I gladly accept returns and cancellations
Contact me within 14 days of delivery
Return products within 14 days of delivery
Cancel
Request a cancellation within 2 hours of purchase.
Note : I do not accept exchange. If you want to make changes to your order, you can send us the product. We will refund your money. then you can get the product you want.
However, please contact me if you have any problems with your order.
Custom or personalized orders are non-refundable and non-exchangeable.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss of value.
We do not accept returns for gold items.
Our store is not responsible for any costs incurred at your country's Customs.
We use standard US ring sizing but can help you confirm the right size in any other measuring scale (UK, Australian, European).
You can also provide us the inside diameter of a current ring in millimeters and we will be converting it to a US sizing.
The best way to figure out your ring size is to go to your local jewelry store and have the sizing done professionally. If this is not feasible, try findmyringsize.com to use a manual ring sizing guide to help figure out your size. *Please note this is only a guide therefore we cannot be responsible for incorrect ring size determination. Please convo us with any questions with regard to ring-sizing.
If you have any questions please contact us through etsy
We are always open to collaborating on a completely unique and custom design of any kind.
In case you would like to customize an existing design or create an entirely unique piece, please contact us on Etsy convo.
In case of a customized design, additional fees may apply. Please check our shop policy on further information about custom designed pieces.